FAQS

Frequently Asked Questions


Here are some answers to some of the most frequently asked questions. If you have any other questions please feel free to contact us

General Information

What does my registration include?

2016 – Included with each registration is the following:

  • A timing chip and bike plate
  • A Prospera musette bag full of sponsor gifts
  • A Micro Fibre Towel from EcoTex
  • Unparalleled on route mechanical from VeloFix and Fort Langley Cyclery
  • Medical support
  • Food, drink, and support at six aid stations
  • Shared lanes, select closed roads, rights of way and a entirely traffic managed route
  • You’re first Red Racer is on us…you earned it!
  • Complimentary post-ride meal – TBA

Who is the charitable partner for the Prospera Valley GranFondo?

Cycling BC Youth in Cycling program called iRide, Escape Velocity DevO and Global Relay Bridge the Gap.

Do you rent bikes?

No. Contact us at info@valleygranfondo.com if you need help finding a company that supplies road bike rentals.

Can I volunteer?

Yes please! Visit us here and sign up.

What kind of bike can I ride?

Any bicycle as long as it is upright and you pedal it…no Recumbent or Elliptical

Is there an official race photo service?

Yes, Marathon Photos. You will be able to purchase photos of yourself during the ride after the event.

Is there an official Hotel with a preferred rate?

Coming Soon

Registration

When is the deadline to register online?

July 16, 2017 at midnight. We will offer registration at package pick up on July 23 only if we have not sold out.

When and where is package pick-up?

Vancouver Package Pickup Thursday, July 20 TBA

Langley Package Pickup Saturday, July 22 Langley Events Centre Note, a full sponsor expo and children’s activities will be available

How do I check my team roster in the event?

To check your team roster, use the Registrant Search tool and search by team name

Can I have someone pick up my rider package?

No. You must pick up your own rider package and sign the waiver in person. We do make exceptions on a case by case basis to pick up your rider package and sign the waiver on the morning of the event but you will need to contact ridercare@valleygranfondo.com

Event package includes:

  • Bike plate
  • Bib for riders
  • Event wristband

2016 Gifts from our sponsors included (2017 info coming soon):

  • Commemorative finishers medal
  • Ass Saver from Prospera Credit Union
  • Commemorative glass from Red Racer
  • Elite Water bottle from TaG Cycling, London Drugs and Applewood Nissan
  • Microfibre Towel from EcoTex
  • Clif Bar

On event day, you MUST have:

  1. A 2017 Prospera Valley GranFondo bike plate correctly mounted to your bike.
  2. Event Bib pinned to your back so event staff can clearly identify you from behind.
  3. Event wristband on your wrist.

Failure to be wearing all three items WILL result in the rider being removed from the event.

Can I get a refund if I have already registered?

No.

How do I transfer my registration to someone else?

This is very easy to do. Simply login to your CCN account and follow the prompts. Keep in mind that there is a $50 fee to do this.

When do I get the kit I have purchased?

June 1 – Choose your pick up location when purchasing your kit – LaBicicletta, Steed Cycles or Fort Langley

I have signed up for the London Drugs Ride for Hope PrestoFondo and want to switch to the MedioFondo or I have signed up for the MedioFondo and want to switch to the GranFondo. How do I do this?

Email us at ridercare@valleygranfondo.com and we’ll take care of it for you.

I signed up for GranFondo and want to switch to the MedioFondo or London Drugs Ride for Hope PrestoFondo. Can I get a refund of the difference?

No.

What is in the musette bag?

Included with each registration is:

  • A timing chip and bike plate
  • Finisher Medal
  • A Prospera musette bag full of sponsor gifts
  • Water Bottle
  • Ass Saver from Prospera Credit Union
  • Commemorative Glass from Red Racer
  • A Micro Fibre Towel from EcoTex
  • Unparalleled on route mechanical from VeloFix and Fort Langley Cyclery
  • Medical support
  • Food, drink, and support from six aid stations
  • Shared lanes, select closed roads, rights of way and a entirely traffic managed route
  • You’re first Red Racer is on us…you earned it!
  • Complimentary post-ride meal – TBA

PLUS…lots of cool items from our sponsors!

Training

Are there any group training rides?

Yes! Visit us here to learn more!

How should I structure my training?

If you are new to cycling you can follow our training programs to get you rolling! Visit us here to learn more!

Day of Ride

How long do I have to finish the GranFondo?

You must cross the finish line by 3:20PM, so the minimum speed for the GranFondo is 20km/h and a 5 minute stop at each of the four aid stations. We control the minimum speed with a “lantern rouge” which will drive the route. Riders could be slower than 20km/h near the end of the ride or on hills, but will still meet the target if they maintain an average of 20km/h. Therefore, the longest a GranFondo rider should take is 8:20 to the finish line.

How long do I have to finish the MedioFondo?

You must cross the finish line by 1:07 PM, 6:07 hours with an average speed of 15km/h and a 5 minute break at each aid station. We manage the MedioFondo the same way as the GranFondo with the lantern rouge. If there are MedioFondo riders still worried about maintaining a 15km/h speed for the entire 90km, there is a feature in the MedioFondo route that benefits the MF riders with a non-published relaxed minimum speed for the last part of the ride. The 62km point of the MF route re-joins the GF route and the route is shared for the remainder of the ride. At that point we will not enforce the minimum 15km/h speed for the MF riders and they just need to stay ahead of the last GF rider because the route will have to stay open for the GF riders coming later. This means that MF riders only need to maintain an average 15km/h speed for the first 62km. They could average 8km/h after the 62 km/h point and finish ahead of the last GF rider. Or, putting it another way, they could still try to maintain a 15km/h average, but take a 2 hour break at the last rest stop. So you see that the MF route should be achievable by most people.

How long do I have to finish the London Drugs Ride for Hope PrestoFondo?

You must cross the finish line by 10:30AM, so 3.5 hours with an average speed of 15kph and a 5 minute break at each aid station.

What do I get when I finish?

A Finishers Medal, complimentary post-ride meal from one of three food trucks, your first Red Racer beer is on us, a selection of beer and wine to choose from.

Will there be aid stations? Where are they?

There are six aid stations along the route. Check out the route map here!

What will be at the aid stations?

At each aid station there will be water; sports drinks by Born, Clif bars, fruit with a place to use the washroom and mechanical support at some locations.

What do I need to carry with me on the ride?

We recommend bringing water, snacks, and a small repair kit. Also, be prepared for weather changes!

What if I am too tired to finish the course?

If you cannot continue don’t worry. We have multiple support vehicles along the route that can bring you back to the start/finish area.

Is the entire route traffic managed?

Yes!  Cyclists will have the right-of-way along each of the routes. Cyclists must still follow the rules of the road, but vehicle traffic will be managed in such a way to ensure cyclists can ride uninterrupted and safely.

If my bike breaks down and can’t be repaired, how do I get back to the finish line?

We have VeloFix on course and multiple Fort Langley Cyclery mechanics on the route that can be dispatched to help you. If your bike cannot be easily repaired a support vehicle will take you and your bike back to the start/finish line.

How will I know where to turn on the route?

The routes will be staffed with volunteers, traffic control professionals, police, and plenty of signs.

What is your dispatch phone number?

We all ride with our cell phones.  In case you need anything or you encounter a situation where you require minor medical or mechanical support you are encouraged to phone our dispatch number so we can get our people to you immediately. If the situation is a medical emergency please phone 911!

Our dispatch number is 604.866.4664. This number will connect you with our staff at the event management tent.

After The Ride

What festivities will be taking place after the rides?

Once you cross the finish line there is lots to do.  Eat, enjoy a craft beer for $4, and socialize with your peers outside the Fort on the grass area!  Enjoy the music, the cycling themed festivities and the offerings from our sponsors.

Do I need my ID to get into the beer garden?

Yes! At package pick up you will receive a wrist band to wear which will have your food and drink ticket attached to it.

When and where will ride results be posted?

Your ride results will be posted in the results tent inside the Fort shortly after you cross the finish line and on the web page later in the day.

Is there a meal and drinks at the end of the ride?

Participants of the GranFondo, MedioFondo and PrestoFondo will receive a  complimentary Red Racer Beer and a post-ride meal from one of three food trucks.

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